Step-by-Step Guide on How to Repair a Brother Embroidery Machine

Embroidery enthusiasts know the frustration that comes with a malfunctioning Brother Embroidery Machine. How To Repair A Brother Embroidery Machine is a query that often arises, and we’re here to guide you through it. Whether it’s a tangled thread or a glitch in the software, understanding the ins and outs of your machine can save you time and money.

In this comprehensive guide, we’ll walk you through the essential steps to get your Brother Embroidery Machine back in working order. Let’s dive into the world of embroidery machine troubleshooting.

Salient Points

  • Perform routine cleaning and oiling of your Brother embroidery machine to prevent issues and ensure smooth operation.
  • Refer to the machine’s manual for troubleshooting guidance; it often provides step-by-step solutions for common issues.
  • Ensure you’re using the correct needles and threads for your embroidery projects, as using incompatible ones can lead to machine malfunctions.
  • If you encounter complex problems or issues beyond basic troubleshooting, seek assistance from a qualified technician or Brother’s customer support for proper repair and maintenance.

What Is an Embroidery Machine and How Does It Work?

Embroidery is the art of decorating fabric with needle and thread, and an Embroidery Machine is a modern tool that makes this process more efficient and precise. Unlike traditional hand embroidery, which can be time-consuming and requires skill, an embroidery machine automates the stitching process. These machines typically have a hoop where the fabric is secured, and the design is loaded into the machine’s computer.

Embroidery digitizing is a crucial step where the chosen design is converted into a format that the machine can understand. The digitized design guides the machine on how to stitch, specifying factors like stitch type, length, and color changes. Once the design is loaded and the fabric is secured, the machine’s needle starts moving according to the programmed instructions. The needle passes through the fabric, creating intricate patterns by forming stitches.

The machine uses a threading system that holds and guides the thread through the needle. The type and color of thread can be changed as needed during the process. The tension settings on the machine ensure that the stitches are uniform and tight. Some advanced machines even come with multiple needles, allowing for more complex designs and faster production.

In summary, an embroidery machine simplifies the intricate process of embroidery by automating the stitching based on a digitized design. It is a blend of technology and craftsmanship, enabling both professionals and hobbyists to create beautifully embroidered patterns on fabric with precision and ease.

How To Repair A Brother Embroidery Machine Answered

How To Repair A Brother Embroidery Machine?

To repair a Brother embroidery machine, follow these steps:

  1. Identify the Issue: Determine what is specifically wrong with the machine. It could be related to threading, tension, needle, or a mechanical problem.
  2. Consult the Manual: Refer to the user manual that came with the machine. It provides essential information on troubleshooting and maintenance.
  3. Clean and Lubricate: Regular cleaning and lubrication are crucial for the smooth operation of the machine. Remove lint, dust, and debris from the bobbin area and other parts.
  4. Check the Needle: Ensure the needle is not bent or dull. Replace it if necessary and make sure it’s inserted correctly.
  5. Check the Tension: Improper tension can cause stitching problems. Adjust the tension according to the fabric and thread being used.
  6. Re-thread the Machine: Incorrect threading is a common issue. Follow the threading guide in the manual to ensure it is done correctly.
  7. Bobbin Issues: Check the bobbin for tangles or uneven winding. Re-thread the bobbin if needed.
  8. Test on Scrap Fabric: Before starting your actual project, always do a test run on a piece of scrap fabric to ensure the machine is stitching correctly.
  9. Check for Obstructions: Inspect the machine for any obstructions or foreign objects that might be interfering with its operation.
  10. Seek Professional Help: If the issue persists after attempting the above steps, it might be best to consult a professional technician or contact Brother’s customer support for further assistance.

Remember, always ensure the machine is unplugged and turned off before performing any maintenance or repairs.

How To Repair A Brother Embroidery Machine

Let’s discuss these steps in detail now.

Check for Thread Jams

To identify thread jams in a Brother embroidery machine, conduct a thorough inspection of the machine’s internal components and needle area. This step is crucial in troubleshooting thread tension and preventing thread breakage.

Start by turning off the machine and unplugging it from the power source for safety purposes. Remove the embroidery hoop and bobbin case to gain access to the needle area. Inspect the needle for any signs of damage or bending. If necessary, replace the needle with a new one that is compatible with the machine.

Next, check the upper threading path. Ensure that the thread is properly threaded through the tension discs, take-up lever, and needle eye. If the thread is tangled or looped, gently remove it and rethread the machine. Additionally, inspect the bobbin area for any thread snags or debris. Clear any obstructions and ensure that the bobbin is properly inserted and wound.

Once the internal components and needle area are inspected and cleared of any jams or obstructions, transition into the subsequent section about troubleshooting needle problems.

Troubleshoot Needle Problems

When troubleshooting needle problems on a Brother embroidery machine, there are several potential causes to consider.

Bent Needle Causes

One common cause of bent needles in a Brother embroidery machine is improper needle installation. To prevent this, follow these needle replacement tips:

  • Always turn off the machine before replacing the needle to avoid accidents.
  • Use the correct needle size and type for your embroidery project. Consult the machine manual for guidance.
  • Insert the needle with the flat side facing the back of the machine. Push it up as far as it will go and tighten the needle screw securely.
  • Test the needle by manually turning the handwheel to ensure it moves smoothly without hitting any parts.

Needle Not Picking Thread

Improper needle installation can also be a common cause of the needle not picking thread in a Brother embroidery machine. To troubleshoot this issue, follow these steps:

  1. Turn off the embroidery machine and unplug it from the power source for safety.
  2. Carefully remove the needle from the machine, ensuring you do not touch the sharp point.
  3. Examine the needle closely for any signs of damage, such as bends or burrs. Replace the needle if necessary.
  4. Check if the needle is inserted correctly, with the flat side facing the back of the machine.
  5. Insert the needle back into the machine, pushing it up as far as it will go and tightening the needle screw securely.
  6. Turn on the machine and attempt to sew again, checking if the needle now picks up the thread properly.

If the needle still fails to pick up the thread, proceed to the next section on troubleshooting techniques for common needle issues, such as the needle hitting the bobbin.

Needle Hitting Bobbin

To troubleshoot the issue of the needle hitting the bobbin in a Brother embroidery machine, carefully examine the positioning of the needle and bobbin case. Follow these steps to resolve the problem:

  • Check the bobbin tension: Ensure that the bobbin is inserted correctly and that the tension is properly adjusted. A loose or unevenly wound bobbin can cause the needle to hit the bobbin.
  • Troubleshoot the needle bar: Make sure the needle is properly inserted and secured in the needle bar. If the needle is bent or damaged, replace it with a new one. Also, check for any obstructions or debris near the needle bar that may be causing the needle to hit the bobbin.
  • Verify the bobbin case position: Ensure that the bobbin case is correctly installed and properly positioned. If it is not seated securely or is misaligned, it can cause the needle to hit the bobbin.
  • Clean and maintain the machine: Regularly clean the machine, especially the bobbin area, to remove any lint or thread buildup that could interfere with the proper movement of the needle and bobbin.

Adjust Tension Settings

To properly adjust the tension settings on a Brother embroidery machine, begin by referring to the machine’s user manual for specific instructions. Troubleshooting thread tension issues is a common task for machine embroiderers, and proper adjustment of the tension settings is crucial for achieving high-quality embroidery results.

First, ensure that the bobbin tension is properly adjusted. Locate the bobbin case and remove it from the machine. Refer to the user manual to identify the tension adjustment screw on the bobbin case. Use a small screwdriver to turn the screw clockwise to increase tension or counterclockwise to decrease tension. It is important to make small adjustments and test the tension after each adjustment to ensure the desired result is achieved.

Next, adjust the upper thread tension. Locate the tension dial on the machine and refer to the user manual to determine the recommended setting for your specific embroidery project. Adjust the tension dial to the desired setting, starting with a lower number for lighter fabrics and increasing the tension for heavier fabrics. Test the tension by stitching a sample design on a scrap piece of fabric and make additional adjustments as needed.

Once the tension settings are properly adjusted, you can proceed to the next step of cleaning and lubricating the machine.

Clean and Lubricate the Machine

To ensure optimal performance and longevity of your Brother embroidery machine, it is crucial to clean and lubricate it regularly.

Proper Cleaning Techniques

To properly clean and lubricate a Brother embroidery machine, begin by removing any dust and debris from the machine’s surface and components. This step is crucial to ensure the smooth operation of the machine and prevent any damage. Here are some proper cleaning techniques to follow:

  • Use a soft cloth or brush to gently wipe away dust from the machine’s surface.
  • Use a small vacuum attachment to remove any debris from the crevices and corners.
  • Clean the needle plate and bobbin case with a lint brush to remove any lint or thread buildup.
  • Avoid using harsh chemicals or abrasive materials that may damage the machine’s delicate parts.

By following these proper cleaning techniques, you can maintain your Brother embroidery machine and avoid common maintenance mistakes.

Now, let’s move on to the next section about recommended lubrication methods.

Recommended Lubrication Methods

In order to properly maintain and ensure the optimal performance of a Brother embroidery machine, it is essential to follow recommended lubrication methods and regularly clean the machine. Proper lubrication plays a crucial role in preventing excessive friction and wear, as well as extending the lifespan of various moving parts. Here are the recommended steps for lubricating your Brother embroidery machine:

  1. Start by ensuring that the machine is turned off and unplugged.
  2. Locate the lubrication points indicated in the machine’s manual. These may include the bobbin case, needle bar, and hook race.
  3. Apply a small amount of high-quality sewing machine oil to each lubrication point. Be cautious not to over-lubricate, as excess oil can attract dust and lint.
  4. Gently move the machine’s handwheel back and forth to distribute the oil evenly.
  5. Wipe off any excess oil with a clean cloth.

Once the lubrication is complete, proceed to clean the machine as per the recommended cleaning methods.

Frequency of Maintenance

Regular maintenance is essential for ensuring the optimal performance and longevity of a Brother embroidery machine. By following a regular maintenance schedule, you can prevent major issues and keep your machine running smoothly.

Common signs that indicate a need for machine maintenance:

  • Thread breakage or tangling during embroidery.
  • Irregular stitching or skipped stitches.
  • Loud or unusual noises coming from the machine.
  • Excessive vibration or movement.

By keeping an eye out for these signs and performing regular maintenance, you can avoid potential problems and keep your embroidery machine in top condition.

Now, let’s move on to the next section on how to replace broken or bent needles.

Replace Broken or Bent Needles

One effective solution for replacing broken or bent needles in a Brother embroidery machine is to utilize an appropriate replacement needle. Needles are an essential component of the embroidery machine, and ensuring their proper functioning is crucial for achieving high-quality results.

In this section, we will discuss how to troubleshoot needle breakage and prevent needle damage.

To replace a broken or bent needle, follow these steps:

  1. Power off the embroidery machine and unplug it from the power source to ensure safety.
  2. Locate the needle clamp on the machine. It is usually found near the embroidery arm.
  3. Use the needle clamp screwdriver to loosen the needle clamp screw.
  4. Gently remove the broken or bent needle from the machine by pulling it downwards.
  5. Take the appropriate replacement needle for your machine model and ensure it is compatible.
  6. Insert the new needle into the needle clamp, making sure the flat side of the needle faces towards the back.
  7. Tighten the needle clamp screw securely, but be careful not to overtighten and damage the needle.
  8. Double-check that the needle is properly inserted by gently moving the needle up and down.

By following these steps, you can easily replace broken or bent needles in your Brother embroidery machine, ensuring smooth operation and optimal embroidery quality.

Regularly inspecting and replacing needles when necessary will help prevent needle breakage and maintain the longevity of your machine.

Calibrate the Bobbin Case

To ensure optimal performance of your Brother embroidery machine, it is essential to properly calibrate the bobbin case. Calibrating the bobbin case helps in maintaining the correct tension and preventing any potential issues during embroidery. Here is a step-by-step guide to calibrate the bobbin case:

  • Start by removing the bobbin case from the machine.
  • Check the bobbin for any signs of damage or wear. Replace it if necessary.
  • Locate the bobbin tension adjustment screw on the bobbin case. This screw controls the tension of the bobbin thread.
  • Use a small screwdriver to adjust the tension. Turn the screw clockwise to increase tension and counterclockwise to decrease tension.
  • Replace the bobbin case back into the machine and test the tension by inserting a bobbin and pulling the thread. The thread should have a slight resistance when pulled.
  • If the thread is too loose or too tight, continue adjusting the tension screw until the desired tension is achieved.

It is essential to troubleshoot bobbin problems regularly. If you experience issues such as thread bunching or looping on the underside of your embroidery, check the bobbin tension first.

Inspect and Clean the Feed Dogs

After calibrating the bobbin case, the next step in repairing a Brother embroidery machine is to inspect and clean the feed dogs. The feed dogs are responsible for moving the fabric through the machine during the stitching process. Over time, dirt, lint, and thread residue can accumulate on the feed dogs, causing them to become less effective and resulting in needle issues.

To ensure smooth and precise stitching, it is important to regularly maintain and clean the feed dogs.

To inspect and clean the feed dogs, follow these steps:

  1. Turn off the machine and unplug it from the power source to avoid any accidents.
  2. Remove the needle plate by unscrewing the screws that hold it in place.
  3. Locate the feed dogs, which are the metal teeth-like structures that protrude from the needle plate.
  4. Use a soft brush or a lint roller to gently remove any dirt, lint, or thread residue from the feed dogs. Be careful not to damage or bend the teeth.
  5. Once you have cleaned the feed dogs, reattach the needle plate and secure it with the screws.

Regular feed dog maintenance is essential for preventing needle issues and ensuring smooth embroidery. By following these steps, you can keep your Brother embroidery machine in optimal condition and enjoy flawless stitching results.

Reset the Machine to Factory Settings

After inspecting and cleaning the feed dogs, the next step in repairing a Brother embroidery machine is to reset the machine to its factory settings. Resetting the machine can help troubleshoot error messages and restore the default settings, which can often resolve issues with the embroidery machine.

Here are the steps to reset the machine to its factory settings:

  • Turn off the machine and unplug it from the power source.
  • Locate the reset button on the machine. It is usually a small button or a combination of buttons.
  • Press and hold the reset button while plugging the machine back into the power source.
  • Continue holding the reset button until the machine powers on and initializes. This may take a few seconds.
  • Release the reset button once the machine has fully powered on and is displaying the default settings.

By resetting the machine to its factory settings, any customized settings or embroidery designs will be erased. Therefore, it is important to back up any important embroidery designs before performing the reset.

Once the machine has been reset, you can reprogram any desired settings and reload your embroidery designs as needed.

Seek Professional Help if Needed

If resetting the machine to factory settings does not resolve the issues with your Brother embroidery machine, it may be necessary to seek professional help. While troubleshooting tips and guides can be helpful for minor issues, some problems may require the expertise of a professional technician.

Seeking professional advice ensures that your machine is repaired correctly and efficiently, minimizing the risk of further damage. When looking for professional help, start by contacting the Brother customer support center or authorized service centers. They have trained technicians who specialize in repairing Brother embroidery machines.

Provide them with a detailed description of the problem you are experiencing, including any error codes or error messages that appear on the machine’s display. The technicians will guide you through additional troubleshooting steps over the phone or may recommend bringing the machine in for inspection and repair. They have access to specialized tools, software, and replacement parts that may be required to fix the issue.

Remember to inquire about the warranty status of your machine. If the machine is still under warranty, the repairs may be covered, saving you money on potential repair costs. Seeking professional help ensures that your Brother embroidery machine is repaired by experts who have a deep understanding of the machine’s inner workings. This will help to maintain the machine’s performance and prolong its lifespan.

Brother Embroidery Machine Maintenance Tips

Embroidery machines are valuable tools for creating intricate and beautiful designs on fabrics. To ensure their optimal performance and longevity, regular maintenance is crucial. Here are some key maintenance tips to keep your Brother embroidery machine running smoothly:

  1. Clean the Machine Regularly:
    • Remove dust, lint, and thread remnants from the machine using a small brush or a vacuum cleaner.
    • Clean the bobbin case and shuttle area to prevent buildup that can affect the machine’s functionality.
  2. Oil the Machine:
    • Follow the manufacturer’s guidelines for oiling your embroidery machine.
    • Use the recommended oil sparingly on designated parts to reduce friction and enhance the machine’s overall efficiency.
  3. Check and Replace Needles:
    • Regularly inspect needles for any signs of damage or dullness.
    • Replace needles after 8-10 hours of embroidery work or if they show visible signs of wear.
  4. Monitor Thread Tension:
    • Ensure the correct tension settings for the thread being used.
    • Adjust tension as needed to prevent thread breakage or looping issues during embroidery.
  5. Calibrate the Machine:
    • Periodically calibrate the machine to maintain accurate stitching.
    • Refer to the user manual for instructions on calibration procedures.
  6. Update Software and Firmware:
    • Stay informed about updates and improvements released by the manufacturer.
    • Regularly update both software and firmware to benefit from enhanced features and bug fixes.
  7. Protect from Dust and Moisture:
    • Cover the machine when not in use to prevent dust accumulation.
    • Avoid exposing the embroidery machine to excessive humidity, as moisture can damage sensitive electronic components.
  8. Maintain a Dedicated Work Area:
    • Establish a clean and organized workspace for your embroidery machine.
    • This reduces the risk of foreign particles interfering with the machine’s operation.
  9. Keep an Eye on Bobbin Thread Supply:
    • Monitor the bobbin thread supply during embroidery to avoid running out mid-design.
    • Running out of bobbin thread unexpectedly can lead to incomplete designs.
  10. Schedule Professional Servicing:
    • Arrange for professional servicing at regular intervals, especially if you use the machine frequently.
    • Professional technicians can identify and address potential issues that may not be apparent during routine maintenance.

Remember, a well-maintained Brother embroidery machine not only produces better results but also has an extended lifespan, ensuring many more hours of creative stitching.

If interested you can read how many watts is a stitching machine here. Moreover, you can read the power rating of a sewing machine motor here.


In conclusion, knowing how to repair a Brother Embroidery Machine can be a game-changer for any embroidery enthusiast. By following the steps outlined in this guide, you’ll be able to tackle common issues with confidence.

Remember, regular maintenance and a keen eye for detail can go a long way in ensuring your machine’s longevity. So, the next time you face a hiccup, don’t panic! Instead, refer back to this guide and get back to creating beautiful embroidery designs in no time. Happy embroidering!


  1. Design and implementation of a participatory ergonomics program for machine sewing tasks
  2. Experimental analysis of the sewing machine
  3. Modeling of industrial sewing machines and the balancing of thread requirement and thread supply
  4. Multi-objective robust design optimization of the mechanism in a sewing machine

Frequently Asked Questions

How Often Should I Clean and Lubricate My Brother Embroidery Machine?

To ensure optimal performance, it is recommended to clean and lubricate your Brother embroidery machine every 20 to 30 hours of use. This will prevent dust buildup and ensure smooth operation of the machine.

Can I Use Any Type of Thread in My Embroidery Machine or Are There Specific Types That I Should Use?

When using an embroidery machine, it is essential to use the appropriate type of thread. Different types of stabilizers for embroidery can also help prevent common issues such as thread breakage.

How Do I Know if My Tension Settings Are Too Loose or Too Tight?

To adjust the tension settings on a Brother embroidery machine, start by identifying if the tension is too loose or too tight. Check for potential causes of thread breakage, such as incorrect thread type, needle size, or machine maintenance.

What Are Some Common Signs of a Broken or Bent Needle in a Brother Embroidery Machine?

Troubleshooting needle issues is an essential part of preventative maintenance for a Brother embroidery machine. Common signs of a broken or bent needle include skipped stitches, thread breakage, and fabric puckering.

Is It Possible to Calibrate the Bobbin Case on My Brother Embroidery Machine Without Professional Assistance?

Calibrating the bobbin case on a Brother embroidery machine without professional assistance is possible. Troubleshooting embroidery patterns may require adjusting tension, cleaning the bobbin area, or replacing the bobbin case if necessary.

Leave a Comment